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Volunteering at Telecare: A Rewarding Experience
A Fulfilling Experience
As a volunteer, I would like to tell you a little bit about my fulfilling experience with Telecare Caring and Crisis Line. Starting with, why I chose to volunteer, the excellent training I received, what I have gained by serving on the phone lines and being a part of this extraordinary ministry.
Why I Volunteered with Telecare
I would like to tell you why I chose to volunteer with Telecare Caring and Crisis Line. I came across Telecare in an advertisement at a coffee shop. I decided to research what the ministry was about, and shortly after that, I decided to take part in the training process. I have always had a passion for caring for individuals who are in need and wanted to develop the skills necessary to do this. Telecare gave me the opportunity to improve my listening skills and fulfill my God-given desire to provide aid to those in need of a listening ear.
Excellent Training
The volunteer staff provided excellent training with a variety of speakers, who were knowledgeable on various topics. The speaker's topics directly related to the types of calls we receive on the phone lines. The in-office training portion was with a volunteer staff member that prepared me to feel confident and as comfortable as possible receiving calls on the crisis line. It was a truly enjoyable and interactive experience.
Skill Development and Other Benefits
- Telecare taught me valuable active listening skills that help me help the people who call and it transfers into communicating and listening better in my daily life.
- Volunteering at Telecare helped me gain credit and fulfilled some of the university requirements for my psychology degree.
- Telecare has taught me the importance of listening to others and validating our caller's emotions by going where they are at that moment in an empathic way.
- Most of all, Telecare has taught me to have Christlike compassion for those around me.
Telecare has been a positive and rewarding experience for me. God willing, I hope that I can continue to serve with this wonderful ministry.
Author: Anonymous to protect identity
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Photo: Photo by Chungkuk Bae on Unsplash
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