PHONE FOR SUPPORT: 1-888-852-9099, 9 AM TO 9:00 PM, 7 DAYS A WEEK
Recycle and Support Telecare
Now you can support the Telecare Crisis and Caring Line by simply recycling your bottles and cans at a Return-It Express Depot
near you.
After setting up Telecare's Return-It account online, I wanted to give it a try so I went to the nearest Return-It Express Depot with our empty bottles and cans. Besides, Kathleen was sick of seeing them on our deck!
It was so easy! I got some recycling bags and separated our cans and bottles and took them in. It turns out the Return-It staff will separate them for you, so I didn't even need to do that.
When I got there I just went to the express check-in kiosk, put in Telecare‘s admin phone number which is 604-852-4058
(if you want to support Telecare this is the phone number you will use too) and entered the number of labels that I needed. I stuck the labels on my bags, and put them in the designated area. That was it!
A few days later I got an email from Return-it saying that $11.27 was being donated to Telecare because I was the person who set-up the account.
If you have any questions about the process, please see the Frequently Asked Questions on the Return-It website.
To find a location near you click on the button below.
Need Someone to Listen?
Remember, you're not alone on this journey. If you're seeking a compassionate ear and a heart that understands, we encourage you to call us. Support is just a phone call away. See below for information how to connect with us.
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Get the support you need
For Crisis or Emotional Support Call:
- 604-852-9099 in Abbotsford and Mission
- 1-888-852-9099 toll free throughout British Columbia
- If you are in a life threatening crisis, please call 911
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Telecare is taking a bold step into the future of emotional support by reintroducing chat services, offering a lifeline to those who need it most in a way that meets them where they are.
When my husband passed away three years ago, I lost more than a partner—I lost my sense of purpose. My name is Margaret, and I’m 72 years old. I spent nearly 50 years married to the love of my life, building a home, raising children, and sharing every part of my day with him. When he was gone, the house we filled with laughter and memories became unbearably quiet.
One night, lying awake in the early hours, I came across Telecare’s number while scrolling through mental health resources. Something about the phrase “compassionate listening” gave me the courage to call. My hands shook as I dialled, but I thought, What do I have to lose?
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At Telecare Crisis & Caring Line, our mission to provide compassionate listening and support during personal crises is made possible by our dedicated volunteers and generous donors. Over the years, we have received thousands of calls from people seeking someone to listen.
Another change at Telecare is that we are returning to cohort training twice a year rather than on-your-own training via online resources.
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In this blog, we’ll explore how improving your listening skills can make a massive difference in your caregiving role and introduce you to our “Listen Up!” workshop, a fantastic opportunity to enhance your ability to listen, connect, and make a lasting impact.
