PHONE FOR SUPPORT: 1-888-852-9099, 9 AM TO 9:00 PM, 7 DAYS A WEEK
LIVE CHAT: FRIDAYS AND SATURDAYS, 5 PM - 11 PM
We Are Here
Telecare Crisis Line Volunteers receive extensive training yet understand that their role is not to fix people's problems. This is captured thoughtfully in the poem "We Are Here".
WE ARE HERE
We are here to listen,
Not to work miracles.
We are here to help people discover what they are feeling,
Not to make feelings go away.
We are here to help people identify their options,
Not to decide for them what they should do.
We are here to discuss steps with people,
Not to take the step for them.
We are here to help people discover their own strengths and resourcefulness,
Not to rescue them and leave them still weak and vulnerable.
We are here to help people discover they can help themselves,
Not to take responsibility for them.
We are here to help people learn to choose,
Not to make it unnecessary for them to make choices.
We are here to provide support for change,
Not to avoid change.
Page 4 - Telecare Guide to Answering Calls
For more information on how you can help see https://www.telecarebc.com/volunteer
Need Someone to Listen?
Remember, you're not alone on this journey. If you're seeking a compassionate ear and a heart that understands, we encourage you to call us. Support is just a phone call away. See below for information on how to connect with us.
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For Crisis or Emotional Support Call:
- 604-852-9099 in Abbotsford and Mission
- 1-888-852-9099 toll free throughout British Columbia
- If you are in a life threatening crisis, please call 911
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