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Telecare Crisis & Caring Line

P.O. Box 8000 - 451, Abbotsford, B.C. V2S 6H1

Stories and Updates

Discover the impact of Telecare's call responders through our blog stories, showcasing empathy and support for those in crisis or needing a listening ear – where every conversation is a lifeline.

Samuel: Some People Can be Trusted

26 Nov, 2023

The first time Samuel* called he was upbeat and positive. He shared with us that life was good in the big city. He lived on his own in his newly-renovated apartment, and drove one of the nicest cars in his complex. Samuel shared that he kept fit and wondered at times if he was the envy of other elderly men—and women—around him.

Robert: What Options Do You Have To Feel Better?

By Rodney Janz • 26 Nov, 2023

Robert* began calling Telecare in 2020 during the pandemic. We learned that he had been living on his own already due to a messy divorce from his wife and being “written off” by two daughters. Robert shared that he misses his family immensely and wants to reconcile with them. We affirmed that reconciliation is a worthy goal while not always possible.

Listening to Ned’s Story: When Life is Hard

26 Nov, 2023

Ned* began calling Telecare six years ago in the wake of a bad fall he took at work that left him unable to work without experiencing severe back pain. Efforts to learn new skills have been complicated by his health condition and general aptitudes.

How We Help

Telecare Crisis & Caring Line demonstrates the compassion of Christ by providing dedicated, skilled and empathetic listeners to anyone who calls for help. Last year we received close to 3000 calls from people struggling with loneliness, depression, relationship struggles, and crises of faith. Each call is a testament to the unconditional acceptance, dignity, and respect we strive to provide, reflecting our belief that everyone is made in God’s image.