# Telecare Crisis & Caring Line Providing supportive listening since 1989. Telecare provides phone and chat befriending, caring, and empathetic listening for people in moments of personal crisis or distress. ## Pages - [About](https://www.telecarebc.com/who-we-are): Telecare provides caring and empathetic listening for people in moments of personal crisis or distress. - [Support](https://www.telecarebc.com/take-action): How to get involved at Telecare. - [Donate](https://www.telecarebc.com/donate): Your donation could help save a life. Thanks to people like you Telecare is able to serve lonely, hurting people who call us everyday. Donate today. - [03 Listening Style - Ping Pong Paul](https://www.telecarebc.com/03-listening-style---ping-pong-paul) - [Feedback Page](https://www.telecarebc.com/feedback-page) - [Caring Conversations](https://www.telecarebc.com/caringconversations): VIDEO - Caring Conversations: "Being Seen and Loved as We Are" with Daniel Whitehead and Luke Vandevert - [Media](https://www.telecarebc.com/media) - [Supporters | Common Questions](https://www.telecarebc.com/common-questions): Find answers to common questions about Telecare BC's services. Learn how we provide compassionate, confidential crisis support. - [More Ways To Give](https://www.telecarebc.com/more-ways-to-give): Your donation could help save a life. Thanks to people like you Telecare is able to serve lonely, hurting people who call us everyday. - [Your Generousity Answers](https://www.telecarebc.com/your-generousity-answers) - [What does Telecare mean to you?](https://www.telecarebc.com/what-does-telecare-mean-to-you): Telecare Crisis and Caring Line trains people to demonstrate compassion and improve their listening skills. - [Hanging Basket Fundraiser](https://www.telecarebc.com/hanging-basket-fundraiser): Purchase a high quality hanging basket and support the Telecare Crisis and Caring Line. - [Listen Up! Sponsorship](https://www.telecarebc.com/LU-sponsorship): Listen Up Sponsorship Page - [Resources](https://www.telecarebc.com/resources): Resources to help you become a better listener - [Become a Better Listener](https://www.telecarebc.com/Become-a-Better-Listener): This free video series provides you with the tools needed to improve your listening skills. - [Fact Page](https://www.telecarebc.com/fact-sheet): Telecare is a phone-in support service for anyone in British Columbia and Canada through our 1-888 number. We train our call responders who listen, not counsel, and refer callers to social agencies located nearby. - [Hanging Basket Thank You](https://www.telecarebc.com/thank-you) - [Telling our Stories | June Newsletter](https://www.telecarebc.com/tellingourstories-junenewsletter): *Tasha shares her experience volunteering with Telecare and the gratitude she feels being able to help others in small ways. - [Blog](https://www.telecarebc.com/blog): Stories about people who have been impacted by Telecare's services - [Store](https://www.telecarebc.com/store): Telecare Store - [Finding Ways to Cope](https://www.telecarebc.com/finding-ways-to-cope3e872aeb) - [Thank you for your donation](https://www.telecarebc.com/thank-you-for-your-donation) - [Volunteer Feedback](https://www.telecarebc.com/volunteer-feedback) - [Love Listens 2022](https://www.telecarebc.com/listen-and-love-2): How well do those close to you really know your heart? How well do you know theirs? In Love Listens Bill Strom promotes the idea that we come to know each other through active empathetic listening and that by listening well we deepen our relationships. Drawing on Telecare's Listen Up! curriculum, this presentation is crafted for people seeking to improve their listening skills as a means to show love with friends and relatives. - [Listen Up Workshop Volunteers](https://www.telecarebc.com/listen-up-workshop-volunteers) - [Appreciation Dinner](https://www.telecarebc.com/appreciation-dinner-2024) - [Introduction Learning to Listen Well](https://www.telecarebc.com/introduction-learning-to-listen-well): A free video course on learning to listen well - [Chat Terms of Use](https://www.telecarebc.com/chat-terms-of-use) - [Take Action for Telecare in May](https://www.telecarebc.com/take-action-for-telecare): Discover how you can support Telecare BC in providing compassionate, confidential crisis care. Learn more and get involved today! - [Being Seen And Loved As We Are](https://www.telecarebc.com/being-seen-and-loved-as-we-are) - [Listen Up Workshop Donors](https://www.telecarebc.com/listen-up-workshop-donors) - [02 Listening Style - Belinda Bowler](https://www.telecarebc.com/02-listening-style---belinda-bowler) - [Encouraging Words](https://www.telecarebc.com/encouraging-words): Do you need a little encouragement? Look here for quotes and verses to boost your spirit. - [Call and Chat Responder Training](https://www.telecarebc.com/training): Volunter with Telecare - [04 Listening Style - Cheryl Charades](https://www.telecarebc.com/04-listening-style---cheryl-charades) - [Love Listens](https://www.telecarebc.com/love-listens): How well do those close to you really know your heart? How well do you know theirs? In Love Listens Bill Strom promotes the idea that we come to know each other through active empathetic listening and that by listening well we deepen our relationships. Drawing on Telecare's Listen Up! curriculum, this presentation is crafted for people seeking to improve their listening skills as a means to show love with friends and relatives. - [Learning To Listen Well](https://www.telecarebc.com/how-to-listen-well): A free video course on learning to listen well - [Employment](https://www.telecarebc.com/employment) - [Internship](https://www.telecarebc.com/internship): We are pleased to offer college and university students an opportunity to complete a practicum with Telecare. - [Youth Chat and Other Resources](https://www.telecarebc.com/youth-chat): Youth Chat and Other Resources - PREFER TO TEXT? - CHAT WITH A PROVINCIAL CRISIS CENTRE RESPONDER NOW. - [Take Action for Telecare in May 2](https://www.telecarebc.com/take-action-for-telecare-in-may-2) - [Volunteer](https://www.telecarebc.com/volunteer): Telecare Crisis and Caring Line trains people to demonstrate compassion and improve their listening skills. - [Words of the Wise Helper | June Newsletter](https://www.telecarebc.com/wordsofthewisehelper-junenewsletter): Read this powerful poem reminding us why listening to others is not only important but something we must choose to do daily. Learn how the gift of listening is one way you can serve with Telecare. - [HOME](https://www.telecarebc.com/): Telecare BC offers faith-rooted, free, confidential emotional support and suicide prevention services across British Columbia. Call or chat today - [Listen Up! Workshop](https://www.telecarebc.com/listenup): This interactive workshop provides practical knowledge for increasing compassionate listening through discussions, watching videos, and joining roleplays. - [Services](https://www.telecarebc.com/services): Telecare provides free, confidential emotional support & crisis services. Reach out for help today! - [Call for Supportive Listening](https://www.telecarebc.com/supportive-listening): Get free, confidential emotional support through our caring phone and chat lines. Reach out today; we are here to extend a helping hand and provide a lifeline of compassionate support. - [Videos](https://www.telecarebc.com/videos): Learn more about what Telecare BC offers; free, confidential emotional support & suicide prevention services. - [05 How Do We Confront and Nurture Relationships?](https://www.telecarebc.com/05-how-do-we-confront-and-nurture-relationships) - [06 What Can We Learn From This Old Mandarin Character?](https://www.telecarebc.com/07-what-can-we-learn-from-this-old-mandarin-character) - [Volunteer with Telecare Poster](https://www.telecarebc.com/volunteer-with-telecare-poster) - [09 Kenosis](https://www.telecarebc.com/10-kenosis) - [08 What are Poor Listening Habits](https://www.telecarebc.com/09-what-are-poor-listening-skills) - [Close](https://www.telecarebc.com/close) - [01 Our Cultural Moment](https://www.telecarebc.com/01-our-cultural-moment) - [LEARNING TO LISTEN WELL SAMPLE](https://www.telecarebc.com/learning-to-listen-well-sample): In this presentation, Bill Strom promotes the idea that we come to know each other through active empathetic listening and that by listening well we deepen our relationships. The series of brief videos are crafted for people seeking to improve their listening skills as a means to show love to friends, relatives, and difficult people. - [07 Active Empathetic Listening](https://www.telecarebc.com/08-active-empathetic-listening) - [Monthly Donors | Why give?](https://www.telecarebc.com/Monthlydonors): Learn more about monthly giving; why it matters and how to manage existing gifts. - [Volunteer Application Form](https://www.telecarebc.com/volunteer-application-form): Volunteer to answer the phones at Telecare - [CONTACT](https://www.telecarebc.com/contact): Contact Telecare ## Blog Posts - [Caring Line: Encouragement Wall](https://www.telecarebc.com/caring-line-encouragement-wall) - [The Smartphone as Lifeline](https://www.telecarebc.com/the-smartphone-as-lifeline): How can listening support lines help those experiencing loneliness? - [Youth Mental Health, The Mixed Landscape](https://www.telecarebc.com/youth-mental-health-the-mixed-landscape): Technology's impact on youth mental health and how chat can help. - [A Lifeline in the Silence: Margaret’s Story](https://www.telecarebc.com/a-lifeline-in-the-silence-margarets-story) - [A Lifeline of Hope: Jamie’s Story](https://www.telecarebc.com/a-lifeline-of-hope-jamies-story) - [Finding Hope in Difficult Times: Turning to the Psalms](https://www.telecarebc.com/finding-hope-in-difficult-times-turning-to-the-psalms) - [The Power of Active Listening in Caregiving: Transforming Connections and Improving Care](https://www.telecarebc.com/the-power-of-active-listening-in-caregiving-transforming-connections-and-improving-care): Improve Caregiving with Active Listening: Build Trust and Connection - [Why You’re Doing Better Than You Think: Embrace Growth and Let Go of Stress](https://www.telecarebc.com/why-youre-doing-better-than-you-think-embrace-growth-and-let-go-of-stress): Why You’re Doing Better Than You Think: Let Go of Stress - [Deep Breathing for Stress Reduction](https://www.telecarebc.com/deep-breathing-for-stress-reduction) - [How and Why to Pray for Others: Understanding the Power and Purpose of Intercessory Prayer](https://www.telecarebc.com/praying-for-others) - [Discover how to enhance your listening skills at our professionally facilitated "Listen Up!" workshop. This interactive workshop is ideal not only for individuals serving in hospice care, addiction re](https://www.telecarebc.com/listen-up-2024): Enhance your listening skills at the "Listen Up!" workshop - [Why is Summer Difficult?](https://www.telecarebc.com/why-is-summer-difficult) - [The Healing Power of Listening: Colin’s Story of Hope and Support](https://www.telecarebc.com/the-healing-power-of-listening) - [Finding Light in the Darkness: A Reflection on Philippians 4:8](https://www.telecarebc.com/finding-light-in-the-darkness-a-reflection-on-philippians-4-8) - [Breaking Down Barriers: Understanding Common Stigmas in Mental Health](https://www.telecarebc.com/breaking-down-barriers-understanding-common-stigmas-in-mental-health): Understanding Common Stigmas in Mental Health - [Samuel: Some People Can be Trusted](https://www.telecarebc.com/samuel-some-people-can-be-trusted) - [Robert: What Options Do You Have To Feel Better?](https://www.telecarebc.com/feel-better) - [Listening to Ned’s Story: When Life is Hard](https://www.telecarebc.com/when-life-is-hard) - [Kerri: Forgive, Let Go and Find Hope](https://www.telecarebc.com/forgive-let-go-and-find-hope) - [Cindy: Thank You For Listening](https://www.telecarebc.com/cindy-thank-you-for-listening) - [Nobody's Priority, Nobody's First Choice: A Phone Conversation](https://www.telecarebc.com/nobodys-priority) - [Her Voice Was Tentative Yet Positive: A Phone Conversation](https://www.telecarebc.com/a-phone-conversation) - [We Can Talk About Anything: A Phone Conversation](https://www.telecarebc.com/we-can-talk-about-anything) - [Telecare's Journey of Generosity: Join Us This #GivingTuesday](https://www.telecarebc.com/givingtuesday-2023) - [Exploring the Power of Anger](https://www.telecarebc.com/exploring-the-power-of-anger) - [Enhance Your Listening Skills with Listen Up!](https://www.telecarebc.com/enhance-your-listening-skills-with-listen-up) - [Training to Serve at Telecare](https://www.telecarebc.com/training-to-serve) - [Telecare's New Grant Empowers Reach to Vulnerable Communities](https://www.telecarebc.com/telecare-s-new-grant-empowers-reach-to-vulnerable-communities) - [The Crucial Role of Emotional Support: Sarah's Story](https://www.telecarebc.com/the-crucial-role-of-emotional-support) - [Listen Up! Learn to enhance Your listening skills](https://www.telecarebc.com/listen-up-enhance-your-listening-skills): Listen Up! learn to Enhance Your Listening Skills - [Navigating Life's Challenges: Drawing Encouragement from the Bible](https://www.telecarebc.com/drawing-encouragement-from-the-bible): Drawing Encouragement from the Bible - [Become a volunteer crisis line responder](https://www.telecarebc.com/become-a-volunteer-crisis-line-responder) - [Telecare BC Offers Support to Struggling British Columbians During Mental Health Crisis](https://www.telecarebc.com/telecare-bc-offers-support-during-mental-health-crisis): Telecare BC Offers Support During Mental Health Crisis - [A message of hope and reassurance](https://www.telecarebc.com/hope-and-reassurance) - [Gain Empathy and Compassion](https://www.telecarebc.com/gain-empathy-and-compassion) - [Telling Our Stories: Jesus Did It All for Us](https://www.telecarebc.com/telling-our-stories-jesus-did-it-all-for-us) - [Jesus, Our Compassionate Servant Model](https://www.telecarebc.com/jesus-our-compassionate-servant-model) - [End your Anxiety: A Prayerful Approach](https://www.telecarebc.com/end-your-anxiety-a-prayerful-approach) - [Renew your Strength – God's Promise to You](https://www.telecarebc.com/renew-your-strength-god-s-promise-to-you) - [Bible Verses that Help When You're Afraid | Telecare](https://www.telecarebc.com/bible-verses-that-help-when-you-are-afraid) - [Powerful Acts of Caring and Kindness](https://www.telecarebc.com/acts-of-kindness) - [11 Bible Verses That Offer You Hope](https://www.telecarebc.com/11-bible-verses-that-offer-you-hope) - [You Talk, We'll Listen](https://www.telecarebc.com/you-talk-we-ll-listen) - [How To Be An Active Listener](https://www.telecarebc.com/how-to-be-an-active-listener) - [Become a Good Listener](https://www.telecarebc.com/become-a-good-listener) - [Support for People in Tough Places](https://www.telecarebc.com/support-for-people-in-tough-places) - [GivingTuesday with Bill Strom](https://www.telecarebc.com/givingtuesday-with-bill-strom) - [How to Become A Better Listener](https://www.telecarebc.com/how-to-become-a-better-listener) - [Call Rate Up, Giving Down: Your Support Is Needed](https://www.telecarebc.com/call-rate-up-giving-down-your-support-is-needed) - [Words to the Wise Helper: Supporting A Grieving Person](https://www.telecarebc.com/words-to-the-wise-helper-supporting-a-grieving-person) - [Telling Our Stories: Telecare Training Impacts Life](https://www.telecarebc.com/telling-our-stories-telecare-training-impacts-life) - [News and Notes for October 2022](https://www.telecarebc.com/news-and-notes-for-october-2022) - [Telecare “School”](https://www.telecarebc.com/telecare-school) - [MEMORIAL WALK and CEREMONY](https://www.telecarebc.com/memorial-walk-and-ceremony) - [The Paid Volunteer](https://www.telecarebc.com/the-paid-volunteer) - [Student Interns: Special Call Responders](https://www.telecarebc.com/student-interns-special-call-responders) - [Telecare News May 2022](https://www.telecarebc.com/telecare-news-may-2022) - [Telecare is Helping People Who Are Hurting](https://www.telecarebc.com/helping-hurting-people) - [Why Volunteers Volunteer](https://www.telecarebc.com/why-volunteers-volunteer) - [May 2022 - From the Executive Director](https://www.telecarebc.com/may-2022-from-the-executive-director) - [TELECARE MODELS EMPATHIZING FOR MENTAL HEALTH](https://www.telecarebc.com/telecare-models-empathizing-for-mental-health) - [Watch Love Listens with Dr. Bill Strom](https://www.telecarebc.com/watch-love-listens) - [Love Listens - Podcast with Dr. Bill Strom](https://www.telecarebc.com/love-listens-podcast-with-dr-bill-strom) - [LISTENING AS A LOVING ART](https://www.telecarebc.com/listening-as-a-loving-art) - [Listening To People Who Are in Pain with Christlike Love](https://www.telecarebc.com/listening-to-people-who-are-in-pain-with-christlike-love) - [The Heart of the Listener](https://www.telecarebc.com/the-heart-of-the-listener) - [Faithful People Listen and Love](https://www.telecarebc.com/listen-and-love) - [Go And Listen with Bill Strom](https://www.telecarebc.com/go-and-listen) - [Today is Giving Tuesday](https://www.telecarebc.com/today-is-giving-tuesday) - [True Wellbeing with Daniel Whitehead](https://www.telecarebc.com/true-wellbeing) - [Being Seen and Loved As We Are with Daniel Whitehead](https://www.telecarebc.com/being-seen-and-loved-as-we-are-with-daniel-whitehead) - [New song: "Limbo" by Luke Vandevert and Dylan Tate](https://www.telecarebc.com/new-song-limbo-by-luke-vandevert-and-dylan-tate) - [CRISIS AND CARING LINE HOSTS FREE EVENT IN SUPPORT OF WORLD MENTAL HEALTH DAY](https://www.telecarebc.com/free-event-in-support-of-world-mental-health-day): FREE EVENT IN SUPPORT OF WORLD MENTAL HEALTH DAY - [5 Ways to Help Others Open the Door to Sharing](https://www.telecarebc.com/helping-others-open-the-door-to-sharing) - [Identity in God and Mental Well Being](https://www.telecarebc.com/identity-in-god-and-mental-well-being) - [Telling Our Stories – Connection and Support within Telecare](https://www.telecarebc.com/connection-and-support) - ["Being Seen and Loved as We Are" with Daniel Whitehead and Luke Vandevert](https://www.telecarebc.com/seen-and-loved) - [Please join us...](https://www.telecarebc.com/please-join-us) - [Save the Date - October 28 for “Relationships, Community and Mental Health: Being Seen and Loved as We Are" with Daniel Whitehead](https://www.telecarebc.com/being-seen-and-loved) - [If the Pandemic is Almost Over, Why Do I Feel This Way?](https://www.telecarebc.com/if-the-pandemic-is-almost-over-why-do-i-feel-this-way) - [Greetings From New Board Members](https://www.telecarebc.com/greetings-from-new-board-members) - [Positive Mental Health and Going Outdoors](https://www.telecarebc.com/get-outside) - [How Walking Brings a Calming Peace to Life](https://www.telecarebc.com/how-walking-brings-a-calming-peace-to-life) - [Our Hearts Mourn](https://www.telecarebc.com/our-hearts-mourn) - [CRISIS LINE OPEN TO SENIORS LOOKING FOR A GOOD LISTENER](https://www.telecarebc.com/crisis-line-open-to-seniors-looking-for-a-good-listener) - [30 Bible Verses That Comfort In Difficult Times](https://www.telecarebc.com/30-bible-verses-that-comfort-in-difficult-times) - [TELECARE ENCOURAGES COMMUNITY TO NAME IT, NOT NUMB IT](https://www.telecarebc.com/telecare-encourages-community-to-name-it-not-numb-it) - [Telecare BC's Hanging Basket Sale Returns!](https://www.telecarebc.com/telecare-bc-s-hanging-basket-sale-returns) - [Wise Helper - Attending to Hurting People](https://www.telecarebc.com/wise-helper-attending-to-hurting-people) - [Telling Our Stories: It All Began with an Ad](https://www.telecarebc.com/it-all-began-with-an-ad) - [Telecare: Helping Churches with Community Care](https://www.telecarebc.com/we-help-churches-with-community-care) - [Word to the Wise Helper - February 2021](https://www.telecarebc.com/word-to-the-wise-helper-february-2021) - [He Is Talking To You](https://www.telecarebc.com/he-is-talking-to-you) - [Mission Central 2021](https://www.telecarebc.com/mission-central-2021) - [The Faith Factor in Pandemic Resilience](https://www.telecarebc.com/the-faith-factor-in-pandemic-resilience) - [Finding Ways To Cope](https://www.telecarebc.com/finding-ways-to-cope) - [30 Bible Verses That Offer Encouragement, Strength, and Hope](https://www.telecarebc.com/30-encouraging-bible-verses) - [June is a great month to give to Telecare](https://www.telecarebc.com/june-is-a-great-month-to-give-to-telecare) - [Bill Strom: Telecare and How to be a Good Listener](https://www.telecarebc.com/bill-strom-telecare-and-how-to-be-a-good-listener) - [Recyle Your Bottles and Cans](https://www.telecarebc.com/recyle-your-bottles-and-cans) - [A Beautiful Message](https://www.telecarebc.com/a-beautiful-message) - [Reaching Out To Seniors](https://www.telecarebc.com/reaching-out-to-seniors) - [Coping during a time of crisis](https://www.telecarebc.com/coping-during-a-time-of-crisis) - [Volunteering at Telecare: A Rewarding Experience](https://www.telecarebc.com/volunteer-at-telecare) - [Partnering With The Christian Community](https://www.telecarebc.com/partnering-with-the-christian-community) - [Listening Helps](https://www.telecarebc.com/listening-helps) - [We are here](https://www.telecarebc.com/we-are-here) - [Our heart is glad in Him](https://www.telecarebc.com/our-heart-is-glad-in-him) - [Encouraging Words](https://www.telecarebc.com/encouraging-words-1) - [Thank You For Listening](https://www.telecarebc.com/thank-you-for-listening) - [Thirty Year Celebration - Thank You!](https://www.telecarebc.com/thirty-year-celebration-thank-you) - [Support Telecare BC Through Charitables](https://www.telecarebc.com/support-telecare-bc-through-charitables) - [A Profile in Caring](https://www.telecarebc.com/a-profile-in-caring) - [30 years of just being there](https://www.telecarebc.com/30-years-of-just-being-there) - [30 Year Celebration](https://www.telecarebc.com/30-year-celebration)